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The Manchester Study: Maximizing the Impact
of Executive Coaching - Manchester is a global purveyor of
executive-coaching services. www.manchesterus.com
Return on Investment = 5.7 times the
investment
Tangible Business Impacts
(Frequency of impacts reported)
| Productivity |
53% |
| Quality |
48% |
| Organizational
Strength |
48% |
| Customer
Service |
39% |
| Reduced
complaints |
34% |
| Retention |
32% |
Intangible Business Impacts
(Frequency of impacts reported)
| Improved
Relationships |
74% |
| Improved
Teamwork |
67% |
| Improved
Job Satisfaction |
61% |
| Reduced
Conflict |
52% |
| Increased
Org. Commitment |
44% |
| Improved
Client Relationships |
37% |
Kotter and Heskett Harvard Business School
Study (eleven-year period) Companies, with performance
enhancement cultures, have improved their results by hundreds
of percentage points!
|
Organizations
|
Performance
Enhancing Cultures
|
Without
Performance Enhancing Cultures
|
| Revenue Growth |
682% |
166% |
| Employment Growth |
282% |
36% |
| Stock-Price Growth |
901% |
74% |
| Net - Income Growth |
756% |
1% |
Coaching is the performance enhancement
strategy of choice for executives in 45% of the Fortune 1000
companies. IBM, Motorola, JP Morgan, Chase, Hewlett-Packard
and 446 other Fortune 1,000 companies are discreetly giving
their best prospects what elite athletes have long had: a
trusted adviser to help them reach their strategic objectives.
What level of coaching are you receiving? Are you in the
elite class?
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